Tea stores

Mad Hat Tea Co

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

924 Broadway, Tacoma, WA 98402, United States
4.8
368 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Nestled in the vibrant heart of Tacoma, Mad Hat Tea Co offers a truly enchanting experience that beautifully blends the worlds of tea appreciation and local artistry. This one-of-a-kind tea store and art gallery at 924 Broadway is much more than just a place to purchase tea—it’s a sanctuary for tea lovers and art enthusiasts alike.

Stepping inside Mad Hat Tea Co feels like entering a cozy, thoughtfully curated retreat. The shelves are brimming with an impressive selection of high-quality teas, from delicate green teas to rare and exotic blends like the much-loved Hairy Crab Oolong. Whether you’re seeking to explore new flavors or pick up a comfortable favorite, the variety here is exceptional. Customers frequently praise the staff’s deep knowledge and warm hospitality—Maureen, Kendall, and the owner create an inviting atmosphere that makes each visit memorable, even on quieter days.

Much more than a tea purveyor, Mad Hat Tea Co doubles as a charming art gallery showcasing vibrant local artwork. This fusion creates a uniquely immersive environment that appeals to all the senses. You can sip on a perfectly brewed iced green tea while surrounded by beautiful, inspiring pieces—a true celebration of creativity and culture under one roof.

Customer testimonials speak volumes about the experience here. Gregg fondly recalls how he received friendly, expert service on a day when the shop was officially closed, still managing to enjoy an iced green tea that was incredibly refreshing on a warm Tacoma afternoon. Erin Budrow’s enthusiasm for Mad Hat Tea Co extends beyond the local scene, relying on their reliable and swift shipping service to enjoy her favorites from afar, highlighting the brand’s commitment to customers everywhere. Patricia Raftery sums it up nicely, calling it a “really unique place” with an “amazing tea selection” and local art on display, while Gerald's elegant praise boasts it as the finest tea shop in all of North America.

The welcoming vibe isn’t just in the products, it's palpable in the interactions and the ambiance. Tristan Kochen reminisces about the warm reception and the wonderful environment, reinforcing the feeling that Mad Hat Tea Co is more than a retail spot; it’s an experience to savor and remember.

For anyone who craves not only exceptional tea but also wishes to enrich their visit with art and community spirit, Mad Hat Tea Co stands out as a must-visit destination in Tacoma. Whether you are an ardent tea aficionado, a curious newcomer, or a lover of local art, this beautiful fusion spot invites you to slow down, sip deeply, and soak in the culture.

03 Notes from regulars

368 notes — the real pulse of the room.

4.8
Based on 368 verified notes
5 330
4 25
3 9
2 3
1 6
All Tea Selection Friendly Staff Herbal Tea Oolong Tea Couches Freshly Made Tea Free Tea Huge Windows Quality Tea House Green Teas
Gregg.
3 month ago
Maureen and Kendall were super nice especially on a day when they were closed. I was still able to pick up some green teas and get an Iced Green tea when its 84F outside it hit the spot. Lots of teas, utensils and seating for those who crave tea or even just the knowledge of tea. Thanks for the awesome insights and service.
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Erin Budrow.
3 month ago
have not been able to go in in person since i moved out of the area a few years ago, but this was one of my favorite places when i lived in tacoma. i still order my favorite teas from here whenever i run out, and the shipping service is exceptional! always comes quickly and very reliable. hope to be back in the area again someday soon to get some hairy crab oolong in person
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Tristan Kochen.
4 month ago
I had a perfect time. Owner was very welcoming and the place was really wonderful.
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Patricia Raftery.
4 month ago
Amazing tea selection. Also has local art on display. A really unique place, highly recommend
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gerald.
4 month ago
You won't find a better tea shop in North America. Wide selection, outstanding quality.
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mina.
4 month ago
good selections and kind staff love the tea , amazing and new location: art work
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Todd Buckley.
4 month ago
This is my home away from home. I absolutely love this place to sit and chill and meet people from all walks of life. Tea culture transcends coffee culture because there is something special about sharing a pot of tea over a stimulating conversation. The views of the Foss Waterway, the East 21st Street Bridge and the Murray Morgan bridge are some of the best in the city. Oh, and the sound system. Many places have tiny fatiguing speakers that become annoyances to the experience. Not at Mad Hat Tea Co. the music and sound quality are superb. It really adds to the joyful experience. Check it out.
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Leah Lehman.
5 month ago
We had an amazing time at Mad Hat. The space is cozy, eclectic, and relaxing. We all enjoyed the type of tea we had. The employees are knowledgeable and helped us all decide from the extensive tea list. Loose leaf tea is available for purchase, as well as honey and cute buttons. I wish I lived near the store, as it is the perfect place to chill and read or bring a group to play games!
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday Closed
Tuesday (today) 10:30 AM - 05:30 PM
Wednesday 10:30 AM - 05:30 PM
Thursday 02:00 PM - 04:30 PM
Friday 10:30 AM - 05:30 PM
Saturday 11:00 AM - 04:00 PM
Sunday Closed
Finding the door

924 Broadway, Tacoma, WA 98402, United States

05 What makes this place friendly

The details you usually have to call and ask.

From the business
  • Identifies as women-owned
  • Small business
Service options
  • Curbside pickup
  • Onsite services
  • Takeout
  • No Delivery
  • No Dine-in
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible seating
Amenities
  • Gender-neutral restroom
Crowd
  • LGBTQ+ friendly
  • Transgender safespace
Planning
  • Quick visit
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments
Parking
  • Paid parking lot
  • Paid street parking
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